Native English-Speaking Physicians via Video Chat – Right from Your Phone

This service is ideal for travelers across Japan who need prompt attention for common issues. Simply pick up your prescribed medication at a nearby pharmacy, wherever you are in the country.

Our availability ~ We are typically available for online consultations from 9:00 AM to 9:00 PM (Japan time). Outside these hours, our physicians are not available, and the service is offline.

Important notes ~ Response times vary based on physician availability—please stay connected and do not log out while waiting. For estimated wait times in advance, feel free to email us at info@americanclinictokyo.com.

Reception support~ Our reception desk is available by phone at +81-3-6441-0969 (or +81-3-4405-6210 if the line is busy) on weekdays (Monday–Friday), 10:00 AM–12:00 PM & 3:00 PM–5:00 PM. Reception is closed on Japanese public holidays.

We’re here to help you stay healthy and enjoy your time in Japan. We look forward to assisting you!

Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not provide services for children under 15 years of age. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.

HEALTH IMMUNIZATION CLEARANCE DONE HERE ~ We will help you with your proof of immunization for college and university, even if it is written in Japanese. Please send us a copy of the requirements and all vaccination records in advance.

留学、渡航、海外赴任を準備されている方、必要な予防接種の相談を承ります。ものによっては時間がかかるものもありますので早めに電話03-6441-0969やメールinfo@americanclinictokyo.comにてご相談ください。

相談料は無料。YellowBook（接種証明）および海外赴任ガイドも贈呈中。問診および診察料はワクチン価格に含まれます。母子手帳を英文に書き直す作業は有料で行います。

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COVID-19 Test Appointments: Reserve your spot by completing this form –

https://docs.google.com/forms/d/e/1FAIpQLSe9GvGkKu3IxlOA-zSfBmOp8iQtYoLN3ZYEs3c9V78-hkO6qg/viewform?usp=sf_link

Our team will promptly reach out to confirm your appointment.

Antigen Test (Lateral flow) – All-inclusive price of 15000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via nasal swab and will take 15 minutes to process. You will be leaving with a physician-signed document in hand.

PCR Test (Real-time Reverse Transcription) – All-inclusive price of 25000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via saliva (or nasopharyngeal swab if required). Samples received by 12:00 noon will be processed by 18:00. Samples received in the afternoon will be processed by 9:00 the following business day. You will be receiving a PDF via email as soon as the laboratory report is ready. This test can be used to shorten the quarantine period when entering Japan.

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including novel coronavirus(COVID-19). Support is available in English, Chinese, Korean and Japanese.

• JAPAN VISITOR HOTLINE 050-3816-2787
• IF CALLING FROM OVERSEAS +81-50-3816-2787

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If you wish to proceed, please sign up here: https://forms.gle/ehw9ojPrQemcg7bP7