Easily connect with our physicians directly from your phone using our web app. Ideal for travelers in Japan seeking minor medical care and prescriptions. We offer the convenience of dispatching prescriptions to a nearby pharmacy. Need help? Click “Urgent Consultation” for assistance.
Should you encounter any issues, please email us at firstname.lastname@example.org. You can also talk to our reception desk or schedule a follow-up appointment during office hours (Monday – Friday, 9 AM – 6 PM ) at American Clinic Tokyo. We look forward to hearing from you.
Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.
American Clinic Tokyo operates on an appointment-only basis, allowing us to provide individualized care and maintain high standards of privacy and infection control. To ensure a seamless experience, we kindly request that you schedule an appointment in advance. Before scheduling, please review our FAQ section for pricing and additional information. Please note that we are not accepting Walk-ins.
Currently, we are unable to respond to all phone calls or time-sensitive emails. For non-urgent matters, please email us at email@example.com, ensuring to include all necessary information for a comprehensive response. We appreciate your patience and understanding.
Our team will promptly reach out to confirm your appointment.
Antigen Test (Lateral flow) – All-inclusive price of 15000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via nasal swab and will take 15 minutes to process. You will be leaving with a physician-signed document in hand.
PCR Test (Real-time Reverse Transcription) – All-inclusive price of 25000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via saliva (or nasopharyngeal swab if required). Samples received by 12:00 noon will be processed by 18:00. Samples received in the afternoon will be processed by 9:00 the following business day. You will be receiving a PDF via email as soon as the laboratory report is ready. This test can be used to shorten the quarantine period when entering Japan.
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including novel coronavirus(COVID-19). Support is available in English, Chinese, Korean and Japanese.
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