Online Consultations and Prescriptions for Travelers in Japan

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VideoChat with our physicians directly from your phone through our web app. It is perfect for travelers needing minor medical care and prescriptions. Enjoy the convenience of picking up your medication at a nearby pharmacy anywhere in Japan.

Please note that response times may vary depending on physician availability. Please hold on and do not log out. To check estimated waiting times in advance, email us at info@americanclinictokyo.com.

Our reception desk is available by phone at +81-3-6441-0969 (Monday–Friday, 9 AM–12 PM & 3 PM–6 PM). We look forward to hearing from you.

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Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not provide services for children under 15 years of age. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.

Now Available: Japan’s First Approved Vaccine for Tick-Borne Encephalitis (TBE)

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Pfizer Japan has launched TicoVac®, the country’s first approved vaccine to prevent Tick-Borne Encephalitis (TBE), available in adult (0.5mL) and pediatric (0.25mL) formulations. TBE is a serious viral infection transmitted by ticks, with symptoms ranging from fever and headache to severe neurological issues. The Far Eastern subtype, found in Hokkaido, has a fatality rate over 20%, with long-term complications in many survivors.

While previously rare in Japan, recent cases in Hokkaido and antibody findings in multiple prefectures suggest the virus may be more widespread. Limited awareness and testing may mean many cases go undiagnosed.

TicoVac® has been used safely in Europe since the 1970s and was officially approved in Japan in March 2024. It is recommended for residents in at-risk regions and travelers to endemic areas. Contact us to learn more or schedule your vaccination.

*Three doses and 5-12 months will be needed to complete the initial series.

Appointments at American Clinic Tokyo

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At American Clinic Tokyo, we require all patients to schedule an appointment in advance to ensure that we can allocate adequate time for each patient and maintain the highest standards of privacy and infection control. To make an appointment, please send us the following information to info@americanclinictokyo.com:

・Your name
・Date of birth
・Contact number or email
・Reason for your visit
・Current location (Please provide the exact location i.e., address, hotel name)

Multiple Drug Urine Testing

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Our clinic offers Multiple Drug Urine Testing using a single urine sample to quickly and efficiently screen for a wide range of substances. Known as a “panel test,” this method can detect multiple drugs simultaneously, including amphetamines, cocaine, opiates, marijuana, benzodiazepines, and barbiturates. Rapid results are available for initial screenings.

This comprehensive screening covers substances such as Marijuana (THC – also known as weed, pot, dope), Cocaine (COC), Opiates (OPI 2000), Amphetamines (AMP), Barbiturates (BAR), Benzodiazepines (BZO), Ecstasy (MDMA), Methamphetamine (MET/mAMP), Methadone (MTD), Oxycodone (OXY), Phencyclidine (PCP), and Propoxyphene (PPX). It is an essential tool for medical evaluations, workplace screenings, and personal health assessments. For accurate and confidential testing, please contact our clinic to learn more or schedule an appointment.

【ワクチン接種】留学・海外赴任の準備をされている方、必見です！

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HEALTH IMMUNIZATION CLEARANCE DONE HERE ~ We will help you with your proof of immunization for college and university, even if it is written in Japanese. Please send us a copy of the requirements and all vaccination records in advance.

留学、渡航、海外赴任を準備されている方、必要な予防接種の相談を承ります。ものによっては時間がかかるものもありますので早めに電話03-6441-0969やメールinfo@americanclinictokyo.comにてご相談ください。

相談料は無料。YellowBook（接種証明）および海外赴任ガイドも贈呈中。問診および診察料はワクチン価格に含まれます。母子手帳を英文に書き直す作業は有料で行います。

Appointments at the American Clinic Tokyo

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American Clinic Tokyo operates on an appointment-only basis, allowing us to provide individualized care and maintain high standards of privacy and infection control. To ensure a seamless experience, we kindly request that you schedule an appointment in advance. Before scheduling, please review our FAQ *section for pricing and additional information. Please note that we are not accepting Walk-ins.

Currently, we are unable to respond to all phone calls or time-sensitive emails. For non-urgent matters, please call 03-6441-0969 or email us at info@americanclinictokyo.com, ensuring to include all necessary information for a comprehensive response. We appreciate your patience and understanding.

We also have the option to connect you with a physician as soon as possible (best effort, not 24/7 yet). If you need to VideoChat with a physician for a quick prescription (restrictions apply), please contact us at American Clinic Online. https://americancliniconline.com/

*The services provided above pertain to adults only.  Enter patient information only. We DO NOT provide Psychiatry or Pediatrics online.

COVID-19 Testing and Certificate (asymptomatic individuals only)

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COVID-19 Test Appointments: Reserve your spot by completing this form –

https://docs.google.com/forms/d/e/1FAIpQLSe9GvGkKu3IxlOA-zSfBmOp8iQtYoLN3ZYEs3c9V78-hkO6qg/viewform?usp=sf_link

Our team will promptly reach out to confirm your appointment.

Antigen Test (Lateral flow) – All-inclusive price of 15000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via nasal swab and will take 15 minutes to process. You will be leaving with a physician-signed document in hand.

PCR Test (Real-time Reverse Transcription) – All-inclusive price of 25000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via saliva (or nasopharyngeal swab if required). Samples received by 12:00 noon will be processed by 18:00. Samples received in the afternoon will be processed by 9:00 the following business day. You will be receiving a PDF via email as soon as the laboratory report is ready. This test can be used to shorten the quarantine period when entering Japan.